Frequently Asked questions

Hey there! Got questions? We've got answers. Check out our FAQ page for all the deets. Still not satisfied? Hit us up.

To open a live trading account, click the “Sign Up” button in the top right of our website. Complete the application form, upload your documents for verification, and be ready to trade.

You can open an account in major global currencies such as USD, EUR, GBP, and others. Availability may vary depending on your bank or region.

Yes! Once you’ve opened a live trading account with Xelans, you can apply for another account under the same name. This can allow you to trade different base currencies, or try out new strategies.

In order to verify your identity, we need a copy of your valid passport, national ID card or driver’s license. We will also need a recent proof of address (within the last 3 months), such as a utility or bank statement in your name.

You can deposit funds into your account using a debit or credit card, digital wallet, bank transfers, and other specialised methods. We do not accept cash, cheques, American Express or Diners cards.

The minimum deposit amount is USD 50 or the equivalent in your base currency.

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